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Helpdesk
Operators
Operators
For landlords, property managers, and agents who run screenings
Getting Started
Welcome to Burnt tenant screening
How to activate screening and set up your account
Units and Listings
How to create a unit
How to add a property for screening
Rule Sets and Screening Criteria
What a rule set is and how it works
How to configure the application fee
How to configure your screening criteria
Inviting Applicants
How to invite an applicant
How to send an application to an applicant
Reviewing Screenings and Reports
How to read a screening report
How to reject an application
How to approve an application
How to request more information from an applicant
Fees and Payments
Can I pay the application fee instead of the applicant?
